Privacy Policy

Oooh, Inc. (hereinafter referred to as the "Company") recognizes the importance of properly protecting the personal information of all users (hereinafter referred to as "Users") of its services. As part of its social responsibility, the Company is committed to appropriately collecting, using, managing, entrusting, and disclosing Users' personal information in accordance with the Privacy Policy outlined below. Please read this Privacy Policy carefully before using the Company’s services (hereinafter referred to as the "Service(s)"). By using the Services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree to these terms, you will not be able to use the Services. In the absence of specific provisions, the definition shall be the same as that in the Terms and Conditions.

Definition of Personal Information

Personal information refers to any data obtained from Users through the Service that can identify an individual, including names, email addresses, passwords, membership IDs, SNS account details, and other identifying information.

Collection of Personal Information

The Company may collect and obtain Users' personal information through the following methods:
1.
Through the Services
Personal information directly provided by Users through the Services will be collected by the Company.
2.
Via Email, Postal Mail, Written Communication, Telephone, or other means
The Company may collect personal information shared by Users through these channels.
3.
During Access to the Services
The Company may collect device identifiers, mobile device identifiers, IP addresses, and other device-related information. Additional information, such as names associated with devices, device types, phone numbers, and usernames or email addresses, may also be collected.

Purpose of Use of Personal Information

The Company uses collected personal information for the following purposes, except in cases where otherwise stipulated by applicable laws or where prior User consent has been obtained from the User:

To verify Users registration and provide the Services
To verify Users' identities
To communicate essential information regarding the operation of the Services (including notifications via email)
To send newsletters, promotions, or campaign information
To develop and provide advertisements for products or services offered by the Company or third parties (including email-based promotions)
To conduct marketing research and compile statistical reports (including the publication of aggregated data)
To request participation in surveys or events and to share or report the results along with any related findings
To distribute targeted advertisements based on Users’ activities, demographics, residence, or access history
To analyze data for improving existing Services or developing new Services
To communicate with hotels or other facilities reserved by Users
To prevent fraudulent or potentially illegal activities and to enforce the Terms and Conditions
To exercise rights or fulfill obligations under contracts or applicable laws
To respond to inquiries or questions regarding the Services

Delegation and Provision of Personal Information to Third Parties

The Company will not disclose Users' personal information to third parties without prior consent, except under the following circumstances:

When necessary for providing the Service, including sharing information with Partner Companies
When User consent has been obtained or such action complies with applicable laws and regulations
When required by law, regulations, legal processes, or governmental requests in the User's country of residence
When necessary or appropriate for public interest, national security, or for law enforcement purposes
When disclosure is reasonably deemed necessary to enforce the Terms and Conditions, protecting Company operations, or ensuring safety of Users
When outsourcing the handling of personal information within the scope necessary to achieve the purpose of use
During organizational restructuring, mergers, business transfers, or other business succession activities involving the Company
As otherwise permitted by laws or regulations concerning personal information protection

Management of Personal Information Security

The Company will implement appropriate measures to prevent leakage, loss, or damage of personal information and to ensure its secure management. Authorized personnel will handle personal information as required for business operations. When outsourcing the handling of personal information, the Company will supervise contractors through confidentiality agreements to ensure compliance with security standards.

Regarding Cookies

Cookies cannot, by themselves, identify specific individuals.
When used in conjunction with personal information, cookies will be treated as personal information.
Users may configure their browser settings to accept or reject cookies.
Disabling cookies may result in an inability to use certain features properly or to display advertisements based on cookie-dependent settings.
The Company may automatically receive and record information such as cookie data, advertisements viewed, accessed pages, and user environments to enhance the convenience of the Service, maintain session security, or develop new services.

Disclosure, Correction, and Deletion of Personal Information

Users may request notification of purposes, disclosure, correction, addition, deletion, suspension, erasure, or discontinuation of the provision of their registered personal information under the Personal Information Protection Law or other applicable laws. Requests may be denied if identity verification fails or legal conditions are not met. Non-personal data, such as access logs, will generally not be disclosed.

Disposal of Acquired Information

Personal information deemed no longer reasonably necessary for the Company's operations will be discarded.

Policy Updates

The Company reserves the right to revise this Privacy Policy to enhance personal information protection or to comply with changes in laws or regulations. The latest Privacy Policy will be posted on this page and will take effect upon publication. Please check this page periodically to stay informed about the Privacy Policy.

Language

In the event of any discrepancy between the English and Japanese versions of this Privacy Policy, the Japanese version shall prevail.

Contact Information for Privacy Policy Inquiries

For inquiries about this Privacy Policy, please contact:

Oooh, Inc.
Shibuya Homes 1111, 2-1 Udagawacho, Shibuya-ku, Tokyo 150-0042, Japan