Customer Reviews for Oooh

I really felt that going to Jordan was a great decision. I was able to visit all the places I wanted, and having a Japanese guide allowed me to have exclusive explanations. It was very appreciated that they listened to my requests, such as wanting to do this or eat that on-site, which made for a flexible experience. I had heard that Petra can get crowded, so I communicated in advance that I wanted to enter early in the morning, and they planned accordingly, allowing me to tour with hardly anyone around, which was a valuable experience. The English-speaking driver let me try sheep cheese sold at a familiar street vendor during our travels, which I think is something you can't experience with a regular travel agency.

However, when we stopped at souvenir shops during the trip and felt pressured to buy something, it was hard to refuse, leading to significantly higher expenses than planned. Also, I was originally told that the jeep tour in the desert would be 2 hours, but I was informed that I wouldn't be able to see the sunset with that duration. I was told I would need to pay an additional 60 JD to see the sunset, and I agreed, but for some reason, it ended up being an extra charge, and I ended up having to pay the additional fee. I would have preferred if that had been included in the original price.

I felt that both the Japanese guide and the English driver were nice people, and I am grateful for the very enjoyable experience, but it was unfortunate that there were discrepancies in those areas.

Additionally, Jordan has a tipping culture, which was difficult for me as a Japanese person.

I requested a trip to India with a very niche focus on the resolution of Agastya's karma.
Despite my many requests, including fire rituals, visits to specific temples, and sightseeing at World Heritage sites, they responded very flexibly.
This was something that other travel companies had found difficult and turned me down for, but they communicated with me repeatedly about how it could be realized, and the local guide did preliminary research on points that I couldn't find out about in Japan. Thanks to that, my concerns were alleviated, and I was able to depart with peace of mind.

Since the destination was India, I honestly had a lot of anxiety. However, the local guide and driver were truly wonderful, being very considerate and immediately accommodating even my small requests, such as wanting to go for a massage or needing to exchange more money, without any unpleasant expressions.

I had thought that anxiety and endurance were part of overseas travel, but this time, I was able to fulfill everything I wanted to do and places I wanted to go.
I never expected that my trip to India would be so reassuring.

I am sincerely grateful to the local tour company representative (Mr. Sohan) who communicated with me in advance, the guide and driver who took care of me locally, and the Japanese staff member (Mr. Yamagami) who facilitated the arrangements. Thank you very much!!

The preliminary discussions were only through messages, and I was a bit anxious at first, but they always replied politely, and it turned into a very satisfying trip.
Some people may feel uneasy about only communicating through messages, but I believe this is a travel company you can trust.

Thank you very much for this time.
It was a very pleasant and unforgettable trip.

■Places Visited
Ecuador (Galapagos Islands), Peru (Cusco, Machu Picchu, Nazca, etc.), Bolivia (Uyuni, La Paz), Chile (Easter Island, Santiago)

■Things I appreciated about the support
・First of all, they created an itinerary that fulfilled all my desired content.
・They arranged everything including local guides, group tours, and transportation during transfers, and provided careful consideration throughout the trip, allowing me to enjoy it without anxiety.
・The quality of the guides was high for both private and group tours.

■Impressions
In addition to the magnificence of the ruins and nature, the conversations with the guides provided a deep understanding of the local historical perspective, culture and education, industrial structure, and the guides' own backgrounds, which left a strong impression on me. Furthermore, the communication with people from various countries who joined the group tour offered a glimpse into a world beyond South America, which was an unforgettable experience.
It would have been difficult to organize such a trip by myself, and being able to spend the trip without anxiety directly contributed to the enhancement of the experiential value at each moment. Although it was not a cheap price, I felt that they provided value commensurate with the price, and I am sincerely grateful.

I requested a safari tour in Kenya. I was able to visit very fulfilling spots such as Amboseli, Lake Naivasha, and Masai Mara. I am grateful that my requests were incorporated in detail from the proposal stage, allowing for a custom-made experience. Although the hotel room I booked locally was different from what was initially agreed upon, I appreciated the quick response via chat. I would like to use this service again next time.

I requested transportation for a solo trip to Jordan for 6 days. I received prompt responses via chat regarding confirmations I could make myself, routes, and duration, allowing for arrangements to be made very smoothly and at a satisfactory price. Payment by credit card was completed domestically without the common issue of overseas payments being flagged as fraudulent, which was smooth. I thought it would yield the same results as contacting a local travel agency directly, but overall, smoothness is the strongest impression.

It was a trip with a large family of three households.
From middle school students to those in their 70s, people of all ages.
Not knowing how to organize the schedule for our first travel destination, we decided to consult with Oooh.
We started by having them propose a basic schedule that we could trust.
After that, we listened to everyone's opinions, discussed the places we wanted to go and the time required, and they rearranged the basic schedule multiple times until we were satisfied with the content.
The communication via chat was smooth, they answered our questions properly, listened to our requests for hotels and meals, and made reservations for restaurants and activities, which was very helpful.
On-site, we had a local guide who could speak Japanese. They seemed to have a lot of experience and understood us Japanese well, and they were very friendly and approachable.
They managed our somewhat disorganized group with a loud voice, ensured we took photos at shooting spots, and encouraged us for restroom breaks and smoke breaks, which was a relief.
Thanks to them, we had a really great trip, thank you!

Thank you very much for your flexible response to things like flight delays and for always planning to make the trip enjoyable.

I am truly satisfied with this completely private tour that maximally responded to our wishes!!
The local guide who speaks Japanese has deep knowledge, and we were able to see all the animals we wanted to see.
I was moved by the experience of not just hearing, but also feeling the lion's roar, the buffalo's call, and the loud cries of the birds!

This is a trip to see the aurora in Finland, but it has become a unique plan that includes plenty of sightseeing in Helsinki, meeting Santa Claus in Santa Claus Village, riding a reindeer sled, and enjoying a sauna.

I repeatedly conveyed my requests to the point of being bothersome and had the plan changed multiple times to achieve my ideal shape. I looked at various general travel agencies, but I couldn't find the desired conditions as the dates were fixed or the contents were set. I proposed various patterns considering money, duration, and what I wanted to do, and they organized it while thinking about feasibility. The communication via chat was smooth, and they responded kindly to my selfish inquiries without any unpleasant demeanor. I am grateful. It was also good that the local travel agency joined the plan, allowing us to proceed with the plan while incorporating local information. I can ask what I want to know. Moreover, in Japanese.

There were some minor troubles during the trip, but in the end, I was able to achieve what I wanted, so it became a satisfying aurora trip. On the last day, I was able to see a truly magnificent aurora! Thank you for helping with my selfish travel plan.

After sightseeing in Ethiopia, I went to Zanzibar, Tanzania for 2 nights and 3 days.
I received several travel suggestions, but I only arranged the round-trip flights and driver charter.
Therefore, the evaluation will be based only on the driver.

The driver waited for several hours, and after sightseeing, dining, and shopping in Stone Town, he took me back to the hotel, stopping by a supermarket on the way.
On the last day, the same driver came to pick me up at the hotel, which made me feel secure.

Thank you very much.