In this trip to Kenya, I wanted to create an experience that not only focused on safari but also allowed us to learn about the country, its cities, and the lives of its people. While many travel companies only offered safari-centered tours, this company proposed an original plan that truly captured our wishes.

On-site, we had a dedicated local Kenyan driver and guide accompanying us from the arrival airport to the departure airport, which made us feel safe and secure. Additionally, we were able to hear various stories from our guide about Kenya's history, politics, climate, transportation, and healthcare, making it an ideal trip that we could never have achieved on our own. During the safari, the guide provided very detailed explanations about the animals, allowing us to feel even more captivated by the allure of the safari.

Furthermore, there was a system in place that allowed us to quickly contact Japanese staff by phone, so we could enjoy our first trip to Africa without feeling anxious.

I requested assistance because I thought arranging transportation and entrance tickets on my own would be a burden during my limited travel period.
From the initial communication to the support on-site, the attentive service made for a fulfilling trip.

There were a few points of concern.
・Miscommunication about the plan details
There were discrepancies between the explanations given by the guide and the itinerary in the brochure. Since we confirmed the brochure together and followed the plan, it was not a problem, but I felt uneasy thinking about what might have happened if I hadn't properly checked and just went along with what was said.
・Stopping at souvenir shops
One reason I requested this custom-made tour was because I did not want to stop at souvenir shops, yet there was an itinerary that included a visit to one. It may be unavoidable in overseas travel, but it was a disappointing point.
・Suggestion of options
I was offered additional options because there was time, but if there was time, I would have preferred to spend more time at the original plan location ②. The same goes for the souvenir shop; since time and costs were spent to go there, and the time on-site is limited, I honestly wanted to spend more time at places I had always wanted to see.

Although there were a few points of concern, overall, the communication beforehand and the support on-site were very attentive and good. The guide was also a studious person and had no issues with Japanese, teaching me various things and allowing me to enjoy the trip!
I believe this trip was more satisfying than arranging it myself or visiting through a package tour, so I am grateful to the person in charge at Oooh, the local travel agency staff, the guide, the driver, and the assistants!!

I conveyed my wishes, they planned it out, and the flexible arrangement was just perfect for me! On this day, I just wanted pick-up and drop-off, and on that day, I wanted to sightsee in this area...!
The local guide was also a very nice person, and it became a great trip♪♪

There were no complaints at all, from the itinerary suggestions to the guide at the destination. I am very satisfied and can recommend it with confidence.

For a full three days, excluding travel days, we stayed in a yurt and spent time riding Mongolian horses. Along the way, we were able to visit various tourist spots, and it was a lot of fun to spend time with a nomadic family!
At night, we relaxed under a sky full of stars, and when the sun rose, everyone started moving... It was the best trip.
Mongolia is vast, so next time I would like to visit another place in a different season!

The main purpose was aurora hunting, and the second was to capture breathtaking views not seen in Japan. Regarding the aurora, it was somewhat disappointing as the active aurora forecast did not align with the clear weather forecast, but the geothermal area of Geysir, the glacial lake at the end of Vatnajökull glacier, and the numerous impressive waterfalls were wonderful. Since it was a short stay of only 5 days, there were many places I couldn't visit, and I would like to return if given the opportunity.

When I arrived at the hotel in Da Nang, I was told there was no hotel reservation, and I panicked.
I immediately contacted the travel agency for assistance, and I was able to stay without any issues, but if it weren't for that, it would have been a very good trip.
The guides and drivers in both Hanoi and Da Nang were nice, treated us politely, and we were able to have a pleasant time.

Thank you for your assistance.
This time, I received a wonderful proposal that met my desired travel destination, schedule, and budget, and I was able to enjoy the trip.
There were moments when I was concerned about making it to the next flight due to train delays, but with support via chat, I was able to board my scheduled flight safely.
I look forward to future opportunities.

I was mainly suggested a safari, but as it was my first trip to Africa, I had various anxieties as I couldn't imagine what it would be like. However, the campsites and hotels arranged were all wonderful places with delicious food, and above all, the local staff who took care of all the transfers and safari game drives were incredibly attentive, making my experience much more comfortable than I had imagined. They responded to all our requests to the best of their ability, and we were able to see all the animals we wanted to see, gaining knowledge about various wildlife, making it a trip that will remain in my heart for a lifetime.
Even at the stage of arranging the tour, they were very flexible in accommodating our customizations, so they quickly responded to our requests and changes right up until the last minute, fulfilling our somewhat selfish plans, and we are very satisfied!
Thank you very much.
I usually don't use tours much, but since the quality was excellent, I would like to request again, especially when going to areas where I feel anxious about safety and transportation.
Thank you for the wonderful tour this time. I hope to meet again somewhere.

The good point was the prompt proposal and the fact that we could have a private tour full of highlights and safe from early morning airport pickup to hotel transfer.
The bad point was the lunch proposal "Set of Pu Pad Pong Curry + Stir-fried Water Spinach + Rice + Fruit at Somboon Seafood," but in reality, the fruit was not served.